
In this episode of the Hotelvak Podcast, Kris Vandekerckhove speaks with hospitality expert Joeri Beusen about the future of the hotel sector. They discuss the impact of AI and automation, the disappearance of the mid-market segment, and the rise of ‘human luxury’. What keeps hoteliers awake at night today? How are guest expectations and technology changing the hotel concept? And why is choosing between fully automated and high-service becoming crucial? A […]

An efficient and accurate staff administration is what every hotel business wants to build upon. Today, innovation and digitalisation are central to this. INDII distinguishes itself through a user-friendly web application and mobile app for employees and employers. INDII arose from a typical hospitality need. Focus manager Ann Callens explains: “Our founder Serge De Groof himself runs several hospitality businesses […]

Professional hotel cleaning requires specific expertise and knowledge. “That is why our future cleaning employees first undergo training at the Group-f Hospitality Academy, where they acquire the necessary skills to excel in their job,” says Stefanie Van Steenlandt, responsible for Quality & Education. Ultimate guest experience In addition to extensive experience in cleaning offices, companies [...]
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