
“Guests expect everything to work without them having to think about it,” says Martijn Dekker. It is from this practically focused viewpoint that he looks at the role of technology in hotels. For the past five months, he has been at the helm of Van Hessen, specialists in hospitality software, PMS and POS systems for hotels and the catering industry. Here, together with [...]

Upon driving up to the former Land of Ooit Castle, now Estate Steenenburg, one immediately sees that more has happened here than the opening of a new hotel. On the former grounds of the Land of Ooit, the castle is once again the centrepiece, no longer a prop from a bygone theme park, but a reception area for hotel guests, […]

Horeca Vlaanderen has recently received numerous reports from hotels regarding a phishing attack targeting their guests. In this scam, guests receive messages via WhatsApp or other communication channels containing accurate reservation details such as their name, booking reference, or dates of stay. They are then redirected to a fake payment page with the aim of stealing their payment details. Horeca Vlaanderen has raised this issue with the Minister for Consumer Affairs, Ms. Beenders, who is considering further action.
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