When Sebastien Decnoop, together with co-partner Sebastian Bednarz and technician Rudy De Vos, started Eastbridge in 2019, the trio's ambition was clear: to become a leading player in professional dishwashing technology. Four years later, the company has grown into a full-fledged partner for over 350 catering businesses. Thanks to a rock-solid combination of outstanding dishwashing machines, a top range of accompanying products
and personalised services.
Whether it is an upmarket (hotel) restaurant, a cosy café or a busy eatery: spotless dishwashing is essential to meet customers' high expectations. Carefully cleaned crockery, glasses and cutlery play a crucial role in delivering excellent customer service and experience.
Besides the aesthetic aspect, hygiene obviously also plays an important role. This is because a well-maintained dishwasher with the right cleaning agents and procedures significantly reduces the risk of cross-contamination and thus ensures the health and safety of kitchen staff and customers.
Since 2019, Eastbridge has been helping its customers put these goals into practice. "Most of our customers operate in the hospitality sector, from chip shops to Michelin-starred restaurants," confirms Rudy De Vos. "In addition, hotels and healthcare institutions also count on our expertise. They appreciate the total package we offer them to achieve a flawless dishwashing procedure. That starts with a range of state-of-the-art dishwashing machines from top German brands Meiko and Gastro Star. These brands are the reference in the market, paving the way for an optimally functioning kitchen. By the way, we are not tied to any specific brand, so we offer every customer a tailor-made solution."
High-performance dishwashing machines need powerful cleaning and rinsing agents. "For this, we are excellently supported by the products and know-how of the German manufacturer Dr Weigert," says Rudy. "We offer our customers an extensive range of premium products that can be used universally and guarantee excellent cleaning and drying results. This year, we launched a handy app that allows every customer to order online in an accessible way."
As the third part of the overall package, Sebastien proudly refers to the personalised service Eastbridge offers every customer. "I can safely say that, with Rudy De Vos and Bjarne De Vos, we have the best technicians on board when it comes to dishwashing technology. We see ourselves as true 'dishwashing surgeons', giving hospitality customers extra peace of mind and comfort by figuring out and solving every technical problem in detail. This is how we do our bit for a kitchen flow that keeps running smoothly, with a dishwasher that always delivers top performance and relieves the kitchen staff."
Based on his many years of practical experience, Eastbridge is happy to give some tips that can contribute to squeaky-clean dishwashing in (commercial) kitchens. "An important aspect is the quality of the water used for dishwashing. Low lime water - preferably pre-treated via osmosis technology - not only results in brilliant dishes, but also extends the life of the dishwasher. Osmosis water is tap water that has been filtered through reverse osmosis and is free of minerals and impurities. With Eastbridge, we specialise in this technology."
"Another tip: don't be afraid to ask your supplier for advice. Which dishwasher is best suited to your kitchen? How do you get the highest efficiency from this machine? How do you use cleaning products in the most efficient way? Your supplier can give you clear answers to all these questions."■