
A healthy guest is a happy guest. So by betting on the health and safety of your hotel, you strengthen your customers' satisfaction. Moreover, many measures are also required by law. Just think of the risk analysis and management plans in the context of legionella control. Michael Ovaere of Valor Services Group explains how [...]

A hotel cleaned to perfection is essential for a memorable guest experience that leaves a lasting impression. Group-f takes hotel cleaning to the next level with complete and tailor-made solutions. “Outsourcing cleaning gives hotels peace of mind and security while enhancing their professional image and efficiency,” says Kris Calle, CCO of Group-f. [...]

HR and personnel planning in the Belgian hotel sector are evolving rapidly. Kristel Lathouwers, Cluster HR Manager at Radisson Blu Hotel Antwerp City Centre, has seen significant changes in recent years and outlines how the landscape has transformed. Before the pandemic, the HR focus of our national hospitality sector was on attracting and retaining qualified employees. This changed during COVID-19 […]
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