0:10
That they can be successful. Um, we
0:12
investing a lot in our product to
0:15
to ensure that the turnover can
0:16
rise and that the costs can
0:17
reduce. I think we all know
0:19
that our hospitality businesses in Flanders and
0:23
Belgium are good at what they do. Nice
0:26
food, good quality considering
0:28
with all countries abroad. Er,
0:30
The things we can do even better are the
0:32
processes and working a little more efficiently.
0:34
Seeing where we really need to spend more time
0:35
and that can happen very easily,
0:37
among other things by looking at which
0:40
time of day it is busy and how much
0:43
people we need at those times.
0:45
And that is also something that Lightspeed
0:46
can be a great help. We are now
0:48
market leader in Europe. There is no
0:50
company that employs so many people, so many
0:53
developers and so many support and
0:55
Customer success agents have the same as us.
0:58
Ehm, but it can always be better. We're stopping
1:00
not where we are. We want
1:01
to be and remain the best at all times, and
1:04
stepping back from those who
1:07
not be able to offer the same as us.



